eight Posted 14, March 2019 Report Posted 14, March 2019 As the heading says. What's wrong? No content displayed in any lounge. Quote
PaulD Posted 14, March 2019 Report Posted 14, March 2019 10 hours ago, eight said: As the heading says. What's wrong? No content displayed in any lounge. Hi, we had an issue upgrading the site to the 4.4 firmware, and our customised skin. Its been worked on overnight by our tech support, and IPS in the USA is trying to investigate why Tapatalk and our skin have had issues with the new software. Thanks for your patience :) 1 Quote
SamR Posted 15, March 2019 Report Posted 15, March 2019 1 hour ago, PaulD said: Hi, we had an issue upgrading the site to the 4.4 firmware, and our customised skin. Its been worked on overnight by our tech support, and IPS in the USA is trying to investigate why Tapatalk and our skin have had issues with the new software. Thanks for your patience :) Was there a post notifying of the plan to upgrade? Would help if there was one indicating an approximate time scheduled for the change, so that we don't all go in to a panic and call 000 (not really, but apparently some people did when Facebook/Instagram were down yesterday ) when we can't get on to the site. 1 Quote
Chison007 Posted 15, March 2019 Report Posted 15, March 2019 Good idea about a notice for scheduled maintenance work.I noticed Tapatalk wasn't working but usually allow a week before posting something up. 1 Quote
PaulD Posted 15, March 2019 Report Posted 15, March 2019 14 minutes ago, SamR said: Was there a post notifying of the plan to upgrade? Would help if there was one indicating an approximate time scheduled for the change, so that we don't all go in to a panic and call 000 (not really, but apparently some people did when Facebook/Instagram were down yesterday ) when we can't get on to the site. Typically, this isnt required. 4.3 to 4.4 is a minor type upgrade that is handled by our IT consultant, and normally happens almost instantly from the Admin CP. We werent expecting the upgrade to throw errors. If we knew it was going to cause errors, we probably wouldn't have done it 😂 Quote
SamR Posted 15, March 2019 Report Posted 15, March 2019 1 hour ago, PaulD said: Typically, this isnt required. 4.3 to 4.4 is a minor type upgrade that is handled by our IT consultant, and normally happens almost instantly from the Admin CP. We werent expecting the upgrade to throw errors. If we knew it was going to cause errors, we probably wouldn't have done it 😂 Fair enough, as a software tester I wouldn't have been expecting things to go smoothly so would have warned people of the possibility of problems... I've been doing this too long, so am pessimistic about these things 😜 1 Quote
PaulD Posted 15, March 2019 Report Posted 15, March 2019 5 minutes ago, SamR said: Fair enough, as a software tester I wouldn't have been expecting things to go smoothly so would have warned people of the possibility of problems... I've been doing this too long, so am pessimistic about these things 😜 Are you volunteering to help Sam? We can always use the help these days! Quote
PaulD Posted 21, March 2019 Report Posted 21, March 2019 Thanks for the patience. IPS has fixed the bugs, and the skin has been rebuilt to be back up to scratch. 1 Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.