Rlsgood

hi there, yes Im a newbie and need some assistance on a couple of things Im trying to register in the rlink store, and to get the rlink serial number i have followed the instructions of how to put the usb stick in the car, then go back to my computer and insert, and nothing...what am i doing wrong? Im just trying to figure out this whole touch screen thing, and what is available ( I have a Megane GT Wagon) I thought it had voice activation too...ie to request phone numbers etc..but i cant seem to figure it out maybe i need to go back to the dealer..but thought you good people may be able to help